What is Whitelisting?

Simply put, it helps you and I stay connected! :). You will want to whitelist my email address to ensure future emails will go to your inbox so you won't have to dig around when I send you videos, upcoming programs, etc.  OK, so grab your thinking cap and lets get started.  Below are instructions for each email platform.  If Ive left any of them out, please let me know and Ill be sure to add it to my list here.


1. In your inbox, locate an email from sandy@essentialbodytherapy.com

2. Drag this email to the "Primary" tab of your inbox


1. Log into your account, hover over the “Settings” icon and click “Settings”.

2. In the “Settings” tab, select “Filters” from the left menu and click the button to “Add” a filter.

3. Type a name for your filter in the “Filter name” field.

4. Select “contains” in the “sender” drop-down menu. Type sandy@essentialbodytherapy.com in the “sender” text field.

5. In the “Move to Folder” drop-down menu, select “Inbox”. Click the “Save” button in the top bar to save the filter.


1. In the upper right hand corner of your account, click on the “Settings” icon. From here, click on the option for “Options”.

2. While in this section, click on the option for “Safe and blocked senders”.

3. Click on “Safe senders”.

4. Enter in sandy@essentialbodytherapy.com and click the button to “Add to list”.


1. In the upper right hand corner of your account, click on “Options”. From there, click “Mail Settings”.

2. On the “Settings” page, click “Spam Settings”.

3. From there, choose “Allow mail only from addresses I specify” on the drop-down menu.

4. Enter in sandy@essentialbodytherapy.com, click the plus button, and click save to save your changes.

OUTLOOK 2003 (and higher)

1. Right-click on the message in your inbox.

2. Select “Junk E-mail” from the menu.

3. Then, click “Add Sender to Safe Senders List”.


1. Select “Mail” and “Preferences” from the top menu.

2. In the “Preferences” window, click the “Rules” icon. Then, click the “Add Rule” button.

3. In the “Rules” window, type a name for your rule in the “Description” field. Use the following settings: “If any of the following conditions are met: From Contains.” Type sandy@essentialbodytherapy.com in the text field beside “Contains.” Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.


  1. Open your email.

  2. Click “Options”.

  3. Click “Block Senders”.

  4. Locate the “Safe List”.

  5. Enter essentialbodytherapy.com

  6. Click “OK”.


  1. Click “Address Book”.

  2. Click “New” and click “New Contact”.

  3. Add sandy@essentialbodytherapy.com

  4. Click “Save”.


  1. Open your email.

  2. Click “Preferences”.

  3. Under “General Email Preferences”, click “Blocked Senders”.

  4. Type in sandy@essentialbodytherapy.com in the “Exceptions List”.

  5. Click “Add”.

  6. Click “Save”.


  1. Click your “Junk Mail” folder.

  2. Select the email that includes the email address you would like to add as a safe sender.

  3. Click “Mark as Not Spam”.


  1. Select “Options”.

  2. Select “Filters”.

  3. Click “Add Filter”.

  4. In the top row labeled From Header, select “contains” from the drop down menu.

  5. Enter sandy@essentialbodytherapy.com

  6. Move down to the bottom where there is the option “Move the message to”. Select “Inbox” from the drop down menu.

  7. Select the “Add Filter” button again.


  1. Click “Add”

  2. Enter your sender’s domain i.e. essentialbodytherapy.com

  3. Click “Save”.


  1. Check if my email is in your “Junk” folder. Then, right click on the email and select “Mark As Not Junk”.

  2. Click “Address Book”.

  3. Make sure that the “Personal Address Book” is highlighted.

  4. Click “New Card”, the “New Card” window will display.

  5. Under the “Contact” tab, copy my “From” address and paste it into the email dialog box.

  6. Click “Ok”.


  1. Click the “Settings” tab.

  2. Click “Messages”.

  3. Click “Allow and Block Messages”.

  4. Select “Advanced Block Senders”.

  5. In the “Allowed Senders and Domains” area, type sandy@essentialbodytherapy.com

  6. Click “Ok”.


  1. Select “Settings”.

  2. From the email settings screen, select “Junk E-mail Guard”.

  3. Select “Safe List”.

  4. Enter sandy@essentialbodytherapy.com

  5. Select “Add”.


  1. Start Norton AntiSpam.

  2. Select “Status & Settings” tab.

  3. Select “Configure” button.

  4. Select “Allowed List” tab.

  5. Select “Add”.

  6. Enter sandy@essentialbody.com

  7. Select “Ok”.


  1. Click the “Allow/Deny” menu option in the Control Console.

  2. Enter sandy@essentialbodytherapy.com in the “Add Entrys” field in the “Allow List”.

  3. Click “Save”.


  1. Open the email.

  2. Right click sandy@essentialbodytherapy.com

  3. Select “Add to Address Book”.

  4. Verify my contact details.

  5. Click “Save”.


  1. Open the email.

  2. Click the “Plus” symbol on sandy@essentialbodytherapy.com

  3. Add the first/last name of the sender: Sandy Cole-Cross

  4. Click “Ok”.


  1. Open the email.

  2. Click the “Plus” symbol on the sender’s email address.

  3. Add the first/last name of the sender: Sandy Cole-Cross

  4. Click “Ok”.

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